If staff are having trouble locating the terminal digit sections quickly, the supervisor could add more of which of the following?

• A. indexing manuals
• B. digital catalogs
• C. file guides
• D. training videos

Answer: (C)

In a terminal-digit filing system, speed comes from a clear navigational aid that translates a number into a physical location. The terminal digits determine which section a file belongs to, but without a quick reference, staff may spend extra time hunting through drawers. A file guide serves as that ready map, listing the number ranges and showing exactly where each range is stored. By adding more file guides, you give staff an at-a-glance way to locate the correct terminal-digit section, reducing search time and errors and making retrieval more efficient. Other tools exist—indexing manuals explain how to assign numbers, digital catalogs handle electronic items, and training videos teach how to use the system—but they don’t provide the immediate, location-specific guidance that a file guide offers.